COVID-19 – WE ARE OPEN – Terms of operation update

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COVID-19 – WE ARE OPEN – Terms of operation update

The Australian Health Minister, Mr Greg Hunt considers Physiotherapy and Allied Health to be essential services. We will continue to remain open unless the government’s position changes.

Physiotherapy and Allied Health services play an integral role in the health and wellbeing of Australian’s. Our role is to assist in keeping our community fit and healthy.

Like all hospitals, our clinic is endorsing all medically recommended hygiene protocols to ensure the safety of our patients and staff.

This includes: –

** Screening for COVID -19 via text in conjunction with the appointment reminder
** Screening for COVID -19 via signage prior to entrance to the clinic
** Hand sanitisation for all visitors to the clinic at the time of entrance
** Sanitisation of equipment / furnishings post client consultation
** Fresh supply of linen / paper towel for each client consultation
** Hand sanitisation for therapists after each client consultation

In the past 48 hours we have made the following changes: –

** Our Group Pilates classes will be minimised to 2 people per session
** We have activated Telehealth services for Physiotherapy and Dietetics
** Online Pilates and Exercise services will be rolled out in the coming weeks as required
** Home Visit services extended to clients self-isolating who pass the screening protocol


If you or someone you know are self-isolating during this period and cannot make it into the clinic, we can perform a Telehealth consultation. Telehealth consultations use an encrypted portal that enables an online video consultation to achieve the following: – 

** Assess your condition
** Request scans/tests
** Diagnose the problem
** Provide treatment strategies
** Educate re: self-management
** Prescribe exercises/meal plans
** Recommend aides/accessories
** Set goals

This can be used to help you if you are in pain, rehabilitating from injury or form an integral part of your preventative health.

Bookings can be made via: –

W: – Book online
T: 0242954698
M: 0408662293

Home visits

If you are self-isolating and pass our screening protocol, we will gladly attend your home adhering to a strict sanitisation protocol.

Bookings can be made via: –

W: – Book online
T: 0242954698
M: 0408662293

Your health is of utmost importance to us.  We continue to be available to support you and thank you for your continued patronage.

The Shellharbour Health team

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